Last updated: October 2026
Browndog Design Ltd (“Browndog”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, https://browndog.agency/, contact us, enquire about our services, subscribe to our communications or otherwise interact with us.
Please read this policy carefully so that you understand how we handle your personal information.
Browndog Design Ltd is the data controller responsible for your personal information.
Browndog Design Ltd
3 Cartwright Court
Bradley Business Park
Huddersfield
HD2 1GN
United Kingdom
Company registration number: 3422883
You can contact us about privacy or data protection matters using:
Email: hello@browndog.agency
Telephone: 01484 453131
The information we collect depends on how you interact with us. This may include:
Information you provide to us
When you contact us, submit an enquiry, request a project discussion or otherwise communicate with us, we may collect:
Your name
Company name
Email address
Telephone number, where provided
Information about your business or project
Any other information you choose to provide in your message or enquiry
Our project enquiry form currently asks for your name, company name, email address, the services you are interested in and additional comments.
Newsletter and marketing information
If you subscribe to receive news, updates or marketing communications from us, we may collect your email address and information about your communication preferences.
Our website provides an email subscription form for people who wish to receive the latest news from Browndog.
Information collected automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited and how you interact with our website
Approximate geographical information
Referring website or source
Date and time of visits
Information about how you use the website
Some of this information may be collected through cookies, analytics technologies and similar tracking technologies. The information collected will depend on the cookies and technologies you consent to, where consent is required.
We may use personal information to:
Respond to enquiries and requests for information
Discuss potential projects and provide our services
Communicate with existing and prospective clients
Manage our business relationship with you
Send newsletters and marketing communications where permitted
Improve our website, services and customer experience
Understand how visitors use our website
Measure and improve the effectiveness of our marketing
Maintain the security and functionality of our website
Keep appropriate business and financial records
Comply with our legal and regulatory obligations
Establish, exercise or defend our legal rights where necessary
We will only use your personal information where we have a lawful basis to do so.
Depending on the circumstances, we rely on one or more of the following lawful bases under UK data protection law:
Consent
Where you have given us your consent, for example by subscribing to our marketing communications or consenting to certain non-essential cookies or tracking technologies.
You can withdraw your consent at any time.
Contract
Where processing is necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.
Legitimate interests
We may process personal information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.
This may include responding to business enquiries, managing client relationships, maintaining our website, improving our services and understanding how our website and marketing perform.
Legal obligation
Where processing is necessary for us to comply with a legal or regulatory obligation.
If you subscribe to our marketing communications, we may use your email address to send you newsletters, company news, updates and information about our services.
We will only send electronic marketing communications where we have an appropriate lawful basis to do so.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at hello@browndog.agency.
Unsubscribing from marketing communications will not affect other communications that we need to send you, such as information relating to an existing project or business relationship.
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Other cookies may be used to understand how visitors use the website, measure marketing activity or provide other functionality.
Where required by law, we will ask for your consent before placing non-essential cookies or using non-essential tracking technologies.
You can manage your cookie preferences through the cookie consent controls provided on our website. You can also adjust your browser settings to block or delete cookies.
Our use of analytics and advertising technologies may include services provided by third parties such as Google and LinkedIn, depending on the technologies currently active on the website and your consent preferences.
For more information about how cookies work and how to manage them, please refer to our Cookie Policy.
We may use analytics and marketing technologies to understand how people use our website and to measure the effectiveness of our marketing activities.
These technologies may collect information such as:
Pages visited
Website interactions
Traffic sources
Device and browser information
Approximate location
Online identifiers
Advertising or campaign information
We may use services such as Google Analytics, Google Ads and LinkedIn’s advertising or analytics technologies where these are implemented on the website.
The website currently contains LinkedIn tracking technology, which may collect information about website visits and interactions for advertising and measurement purposes.
Where applicable, these technologies will operate in accordance with our cookie consent settings and the relevant provider’s privacy terms.
We may share personal information with trusted third parties where this is necessary for the purposes described in this policy.
These may include:
Website hosting and technical service providers
Website analytics providers
Email marketing providers
Advertising and digital marketing platforms
IT and software providers
Professional advisers, such as accountants, lawyers or other professional consultants
Government bodies, regulators or law enforcement agencies where we are legally required to do so
Where third parties process personal information on our behalf, we take reasonable steps to ensure that they process your information appropriately and securely.
We do not sell your personal information.
Some of the service providers we use may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection law.
This may include relying on an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to EU Standard Contractual Clauses or another legally recognised transfer mechanism.
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.
The exact retention period will depend on the type of information and why we hold it.
For example:
Enquiry information will generally be retained for as long as necessary to manage the enquiry and any resulting business relationship.
Client information will generally be retained for the duration of our relationship and for an appropriate period afterwards where necessary for legal, accounting or business purposes.
Marketing information will be retained until you unsubscribe or we determine that it is no longer appropriate to retain it.
Analytics information will be retained in accordance with the relevant analytics provider’s settings and our own data retention policies.
We may retain certain information for longer where we need to establish, exercise or defend legal claims or comply with a legal obligation.
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, use, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Our website may contain links to websites operated by third parties, including social media platforms and other organisations.
If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing it with your personal information.
Depending on the circumstances, you have rights under UK data protection law, including the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your personal information in certain circumstances
Object to certain types of processing, including direct marketing
Request the transfer of certain information to you or another organisation
Withdraw consent where we rely on consent as our lawful basis
These rights are subject to certain exemptions and may not apply in every circumstance.
If you wish to exercise one of these rights, please contact us at hello@browndog.agency.
We may need to verify your identity before dealing with your request.
You have an absolute right to object to the processing of your personal information for direct marketing purposes.
If you no longer wish to receive marketing communications from us, you can unsubscribe using the link provided in our marketing emails or contact us directly.
If you have concerns about how we use your personal information, please contact us first at:
We will do our best to resolve your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk/
Telephone: 0303 123 1113
Our website and services are intended for businesses and general audiences and are not specifically directed at children.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or the way we process personal information.
The latest version will always be published on this page, with the date of the latest update shown at the top.
We recommend checking this page periodically to ensure that you are aware of any changes.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Browndog Design Ltd
3 Cartwright Court
Bradley Business Park
Huddersfield
HD2 1GN
United Kingdom
Email: hello@browndog.agency
Telephone: 01484 453131
Company registration number: 3422883
© 2020 Browndog Design Ltd, Registered in England and Wales No. 3422883
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