Privacy Policy

Here at Browndog Design, your privacy is very important to us. Our privacy policy explains what personal data we collect from you and how this is used and stored.

This document may be changed from time to time so please check back to this policy to ensure you are happy with any changes made. By using our website, you are agreeing to be bound by this policy.

If you would like to discuss our Privacy Policy please send an e-mail to [email protected] or write to Browndog Design Ltd, 3 Cartwright Court, Bradley Business Park, Huddersfield, West Yorkshire, HD2 1GN. Alternatively you can call 01484 453131.

Who are we?

Browndog is a fully-integrated agency with insight, brand strategy, design, creative and photography, digital, PR and social media under one roof. We deal in effective, multi-channel communications between you and your customers, all the while with a smile on our faces.

There are a number of different legal entities and trading styles under the Browndog name, specifically Browndog Design Ltd; BD Digital Ltd; Mix Marketing Ltd; Spencer Creative Ltd; and FW Direct. This policy covers each of these companies.

How do we collect your information?

We collect your information via the Browndog Design website when you fill in the Contact Us online form. We also collect data if an enquiry is made via the telephone or through email contact with any of our team.

What information is being collected?

The personal information which can be collected is your Name, Phone Number, E-mail address, Town/City, Postcode, Company and Country. We also collect IP address details and information on pages accessed and when.

Why do we collect data?

We collect this data primarily to help process your enquiry. All our data is stored within our secure database and we take care to ensure that this information is protected.

How will the information be used?

We may use your information in a number of ways:
To answer questions or inquiries 
To notify you of changes to our services
To send you communications which have been requested and/or may be of interest to you
To share our latest company news and developments across the group
To speak with you regarding a previous inquiry or opportunity

How long do we hold data for?

We hold your data on the system as long as necessary for the current shared interest to apply, or unless you, the customer ask us to remove the data. 

Who will your data be shared with?

We will not sell or rent your data to third parties and we will not share your data with external companies.

Security and Profiling

To remain compliant with GDPR we regularly update our website platforms and associated plug-ins. Our websites are hosted by WP Engine with Secure Sockets Layer security so that our browsers know they are visiting a secure website. Google Chrome will warn the user if a site does not have SSL. It is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

Data collected via our website is transmitted over the internet and still cannot be guaranteed to be 100% secure. We strive to protect your details and security, once in the database, to a high level.

Cookies

Our websites use “cookies” serving to make our Internet presence more user-friendly, effective and secure, e.g. to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation.

Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, these are Session Cookies. They are characterised by being automatically deleted from your hard drive upon the end of the browser session.

Other cookies remain on your computer system and allow us to recognise your computer system during your next visit, Permanent Cookies. You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies from our website certain features of this website may not be available or restricted.

To gather the relevant information we use both Google Analytics and Google Adwords. Details of security for both of these can be found can be found at https://policies.google.com/privacy

A cookie in no way gives us access to your computer or to any information about you other than data you choose to share with us.

Links to other websites

Our website may contain links to other external companies’ websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over that website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites. Individual Privacy Policies should be reviews for these websites.

Aged 16 and under

We are always concerned about holding data of minors, therefore if you are aged 16 or under please seek parental consent and permission before providing us with personal information.

Policy Update

This policy was last updated in November 2019.

© 2020 Browndog Design Ltd, Registered in England and Wales No. 3422883

Security and Hosting

It’s important to consider where your website is hosted and if other websites are hosted on the same server. When you use our hosting service, your website is hosted on a dedicated server with 24/7 support, should anything go wrong. We know that understanding server security and website hosting can be complex, so our experts are here to talk you through it all and find the best plan that works for you.

To read a recent review of the WP Engine platform by Digital.com please click here

We’re pleased to say that the majority of our clients choose to host their websites with us.

 

How much does a good website cost to build?

  • A brochure site (a place to share information about your products or services) will cost between £6,000-£12,000 depending on the volume of pages, functional elements and any bespoke design requests you may have.
  • An E-commerce website (a place where you can sell your products or services and visitors can complete their transaction online) will cost from £10,000.
  • If you’re looking for completely bespoke design or just a website refresh, we’ll be happy to chat with you and provide a quote for your requirements.

We’ve developed over 200 websites. You can look at our catalogue of work here and chat with our clients if you’d like to get a feel for what it’s like to work with our team before we become partners in your project.

When you work with us, you’ll get that perfect combination of great design and technical development from our whole team, not just one person.

We know it’s important to be the right fit for each other, which is why we put together this guide

How long does it take to build a website?

Before we start any work, we’ll share a project plan which will include deadlines for providing content, and we’ll keep you updated if the expected times change.

Writing keyword-rich copy will keep visitors on your website and encourage them to work with you. If writing isn’t for you or you just don’t have time, we can produce a content plan on your behalf.

Why you need a website

Most customers will expect you to have a website and may question your legitimacy as a business if they can’t find you online. When a potential customer does find you, what should their first impression be? You want them to be confident when buying from you and to have a good feeling about your brand.

If growing your business is a goal, then having a website is a great place to gain leads. Using the right mix of keywords and a thorough digital marketing plan, you can become good friends with Google! Google will play a significant role in helping your customers find you online and giving you a positive return on investment for the cost of your website and online strategy.

Even the most basic of websites should serve as an informative tool to answer frequently asked customer questions and offer your first port of call for customer service. Your opening times, address and latest news or offers should be easy to find. Ultimately, the better your website is, the easier it will be to find, and a great website will help you to reach more customers.

Being online helps you to reach a much bigger pool of customers than a bricks and mortar store. Your website can be the key to extended success, with no limits on the scope of your customer geography other than your product/service capabilities.

Working with an agency like Browndog will give you a technically sound, fresh and functional website which is responsively designed, and provides consistent brand messaging for your customers. We’ll also take the guess work out of your online strategy and make sure your website is targeting the right customer segments to increase sales opportunities and raise brand awareness.

How much does it cost?

  • A marketing campaign animation or company/product introduction between 90-120 seconds in length will cost between £2,500 and £3,000. This will depend on the length of the video, the content, and any additional options such as a voice over or music. Don’t worry, we can guide you through best practice and find a plan that fits for you.
  • If you’d like us to produce a logo ident or gif animations for you to use on social media and in smaller campaigns, you can expect to pay between £250-£300. This will be a much smaller brief and will take less time than a campaign animation.
  • We’re more than happy to put together a bespoke package for you to include multiple campaign videos, logo idents, voice overs and photography or videography as needed. We do it all!

You can look at our catalogue of work here and chat with our clients if you’d like to get a feel for what it’s like to work with our team before we become partners in your project. 

How long does it take to produce an animation?

But here’s the kind of time you can expect your animation to take:

  • Marketing campaign animations – this will usually take us about three weeks to prepare. We like to allow a week for content and styling, followed by storyboarding and revisions. Finally, we’ll take another week to animate your work. These things are a work of art, you can’t rush them (and we won’t).
  • Logo idents, gifs and short animations – we estimate that this will take up to two weeks.

Are you ready to get started? Send us your brief today or give us a call to talk through your ideas. We’re a friendly bunch!*

*If you visit us, our office dogs may take part in your meeting.

What kind of animations can we help with?

Ideally, your marketing strategy will include a range of media content to achieve the greatest engagement and response from your audience.

We can help with animations and videos that include company and product introductions, as well as content for specific marketing campaigns. These types of animations can showcase who you are, and what you have to offer. Plus, they are an exciting way to launch a new product or service and get your customers on board.

When you work with us on your branding, why not include a logo ident to add that extra bit of personality to your business and content, setting you apart from your competitors.

Another growing area for animated content is social media and your website. We produce gifs, short video clips and motion graphics for use on web pages and in social posts. This is a great way to captivate the viewers’ attention, share your brand values and advertise your latest campaign or event.

Finally, when you work with us on your website, we highly recommend adding a range of graphics, animations and videos to keep visitors on your site and share your messaging in captivating ways. We’ve provided many website banners and short looping animations for our clients.

We will guide you through each of your animation journey, from assessing the content that will work best for you, to how long your animated content should be and where it should be placed.

Why is animation an important element of your content strategy?

Not only is it effective but using animation can be a cost-saving way to grab the attention of your audience and keep them looking at your content for longer. It’s considerably cheaper than producing recorded video footage because it can be easily edited and updated when needed.

Animation is the fastest growing type of content created by marketers for use on websites and social media, so if you’re not doing it yet, now is the time to start…

We understand that sometimes it can be difficult to explain complex ideas, products or services in text form or with images. That’s why many of our clients work with us to produce animations that take the information off the page and jump out at the audience.

Most importantly, animation has been proven to boost conversion rates on your website. Users are significantly more engaged and more likely to spend longer on your site or complete an action, such as filling in a contact form.

How will animation help my marketing strategy?

Animation is a powerful marketing tool and a great way to show some personality in your brand, making you more memorable (think: the Aldi carrot or the Netflix Tudum).

One of the great benefits of animation is that it can help you to share a lot of information in just a few seconds, because sometimes that’s all the time you have to attract a user’s attention.